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Client Satisfaction
The National Native Title Tribunal conducts Client Satisfaction Surveys every two years. As part of the corporate governance and performance management carried out by all Australian Government agencies, the Tribunal is required to identify clients' needs and monitor its performance in delivering services. Client satisfaction is one of the accountability measures attached to the Tribunal's outputs, required under the Federal Government's reporting requirements. Read the Client Satisfaction Survey Overviews from 2003 |
 For definitions of specific native title words and terms see the Glossary. |
© Commonwealth of Australia 2006
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