Client Service Charter

The National Native Title Tribunal's Client Service Charter is a public statement of the Tribunal's commitment and standards of service to all people and organisations that do business with it.

The Tribunal's work brings it into contact with a wide range of individuals, groups, communities, organisations, industry groups and all levels of government.

The Client Service Charter provides information about the Tribunal's structure, who the Charter is for, what our clients can expect from the Tribunal, standards of service, how you can help us and complaints procedures.

Read the Client Service Charter attached pdf 122kb or MS Word 209kb, or contact the Tribunal on freecall 1800 640 501 for a copy of the Charter.